DELIVERY TERMS AND CONDITIONS

Adelaide florist your number 1 choice!! what you see is what you get, if not better, our photos aren’t just and rough guide!!

Delivery distance is calculated by whole suburbs and not individual locations.

Orders to be placed by 12.30 to ensure same day delivery. Mon – Fri.

Orders to be placed by 3.00pm Friday to ensure a Saturday delivery.

SUNDAY DELIVERY

Embellish offers Sunday delivery, this is to be phoned prior to ordering online. If not this will be delivered next business day.  So please contact us on 08 82126588

PUBLIC HOLIDAYS

Embellish offers a public holiday delivery, this is to be phoned prior to ordering online, so not to be disappointed. If not this will be delivered next business day. Contact us on 08 82126588

EXPRESS AND VIP DELIVERY

Embellish offers a VIP and express service but must be phone prior to ordering online for additional costs and availability. Contact us on 08 82126588

• Flowers are delivered by our Trusted and qualified floral couriers, our flowers are delivered fresh and in optimum condition.
• We delivery to all suburbs in Adelaide near or far. We have no minimum.
• Embellish offer Interflora and Petals service for all interstate and overseas orders.
• We require full payment of any delivery before the item/items leave the shop.
• To order alcohol you must over 18 years.
• All details, name, phone number and address for the delivery are to be correct prior to delivery.
• If the flowers are delivered to an incorrect address supplied by the customer, we will not accept any responsibility for such loss.
• Where possible we will try to contact the customer or recipient to find out correct details, a redelivery charge will occur.
• All orders must have a phone number in case we are unable to leave the flowers due to security or being a locked premises.
• Flowers will be left in a safe and secure place if safe to do so and weather permitting, when there is no answer at the door. (unless instructed otherwise).
• Alcohol and food goodies will be returned to Embellish. A redelivery will be arranged with a new delivery charge if the recipient is not home.
• Normal delivery hours are between 9am – 5pm,  Mon – Fri.
• We are open on both Mother’s Day and Valentine’s Day weekends and deliverall weekend.
• Due to the large volume of orders, Mother’s Day and Valentine’s Day we cannot guarantee delivery times for these days.                                                                                                                                                                                  

Cancellations

We understanded that should you wish to cancel an order, you should do so up to 24 hours before the delivery date. Call the Embellish team on (08) 82126588.
Notice given for a cancelled order up to 24 hours before the intended delivery date will attract an administration fee of 10%.
Orders that have already been prepared for delivery can be cancelled but not refunded. A credit note will be issued. Being a local Adelaide florsit we will do our best always to accomodate your wishes.